GDPR Compliance

KaatViq's commitment to data protection

1. Data Controller

Dossiefoyer Pvt. Ltd., registered in Pune, Maharashtra, India (CIN: U72900PN2022PTC207753). For GDPR purposes, we act as the data controller for personal data processed through KaatViq.

2. Legal Basis for Processing

• Contract performance — processing necessary to provide the KaatViq service you signed up for
• Legitimate interest — service improvement, security, and fraud prevention
• Consent — for optional features like AI content generation and email communications

3. Data Subject Rights

Under GDPR Articles 15-22, you have the right to:

• Access — request a copy of all personal data we hold (Article 15)
• Rectification — correct inaccurate personal data (Article 16)
• Erasure — request deletion of your personal data (Article 17)
• Data portability — receive your data in a machine-readable format (Article 20)
• Restriction — limit how we process your data (Article 18)
• Object — object to processing based on legitimate interest (Article 21)

4. How to Exercise Your Rights

Self-service: Go to Settings > Data Export for a full GDPR-compliant export. Go to Settings > Account to update or delete your data.

Email: Contact dpo@contentcaster.ai for any data subject request. We respond within 30 days.

5. Data Processing Activities

• Social media management (posts, scheduling, analytics)
• AI agent processing (content generation, auto-responses, trend analysis)
• User authentication and account management
• Service analytics and improvement

6. Cross-Border Transfers

Data may be processed in India (our primary infrastructure) and through third-party services (Google Gemini API, social platform APIs). We rely on standard contractual clauses for cross-border transfers where applicable.

7. Data Breach Procedures

In the event of a personal data breach, we will notify the relevant supervisory authority within 72 hours and affected individuals without undue delay, as required by GDPR Article 33-34.

8. Cookie Policy

KaatViq uses essential cookies only for authentication and session management. We do not use tracking, analytics, or advertising cookies. No cookie consent banner is required as we only use strictly necessary cookies.

9. Data Protection Officer

Contact our DPO: dpo@contentcaster.ai

Dossiefoyer Pvt. Ltd., Pune, Maharashtra, India